FAQ - Frequently Asked Questions
In this Frequently Asked Question section I try to answer to the most common questions.
FAQ - Ordering
Q.Do I need to register on your website, to place an order?
A.No , registration is not required, the only requirement is that you have a paypal account
Q.How do I buy an album record?
A.You can order records, by using the Paypal "Buy Now" or "Add To Shopping cart" buttons on this website.
Note that on combined shipments you can save on the shipping fees.
Q.Are the shipping and handling fees included?
A.We are trying to offer the optimum price for shipping as we are located Switzerland and due to the complexity of calculation the exact shipping fees (dimensions, weight, distance, etc) the shipping and handling fees are NOT included in the listed prices and will be invoiced separately.
Q.How much does it cost to ship the record(s) to my country?
A.The the shipping fees is includes :
1.Actual shipping prices (Economy) by the Swiss Postal Service
2.Packing and Handling fees, which includes: packing materials ( we are packing the albums in brand-new triple layer cardboard LP shipping cartons), transportation costs to the Post office.
Q.Do you have any references from buyers?
A.Yes, check out my EBAY Feedback
Q.Can I combine multiple albums ?
A.Yes - on the left hand side of each item-page, use the paypal "Buy Now" button to buy any of the records. We will validate your order, calculate discount and shipping fees and confirm (usually within 24 hours).
You can also email us a list with the desired records and will validate the order and sent you an invoice via paypal.
Q.Which currency are the prices on your website?
A.All the prices on my website are listed in US$, email me if you need to know
the price in your local currency.
Q.Will you ship to my country?
A.YES, I will ship to any country in the world . Italy and France require registered mail
Q.When will you ship my item?
A.Items will be shipped same or next business day of confirmed payment. Items will be shipped from Switzerland.
Q. How long does it take to ship/transport the item?
A. The time to ship an item is to Europe 5-10 working days,
and for the Rest of the World 10-15 working days. Take into account some delays
may be caused by Legal holidays, customs processing etc. Specific shipping information
to your country can be found on this Swiss Postal page
FAQ - Payment methods
Q.How do I pay within Switzerland?
A. Payments within Switzerland can be made by direct payment to my Post-finance
account. If you are using the red payment slip at the post-office, you must
add CHF 1.20 for the costs charged by the post office.
Q.Do you accept cash in mail?
A.Yes, I will be happy to accept cash (USD, EUR, CHF) via registered mail. Although coins are not accepted
Q.Can I make a direct bank-transfer?
A.Yes, You can make a direct-transfer to my bank account, bank's service costs
MUST be charged to your own account.
Q.Do you accept Cheques/Money/Bidpay Orders?
A.Cheques and money orders are an uncommon payment method in Switzerland and
my bank charges a $5 service fee for cashing these. If you want to use Cheques/money
orders you MUST add $10 to the total costs.
Q.I have made a mistake and cancel an order?
A.If you have made a mistake and want to cancel an order, just write me an email. If I have already prepared the item for shipping, I will withold 6$ per packed item for restocking fees.
FAQ - General Questions
Q. How do you grade records?
A. All records are visually graded under bright light, in case of doubt they
will be play-graded as well. I trend to underrate (buyers are picky) my records
and strictly according to Goldmine Grading for records.
Records listed at MINT, I have personally play-graded on my audiophile stereo system at high sound volume. MINT records are guaranteed to play and sound excellent.
Additional information on grading vinyl records and album covers can be found on the page: Vinyl Grading
Q. Can I have a high-resolution scan/photo of the record's label?
A. Yes, I will be happy to email you a high quality and high resolution digital
photo of the record label or any other part of the album.
Q. Why are your initial prices so low?
A. I do NOT trade for profit. I sell my records on Ebay in order to fund my
record collection. This allows me to sell my records at very low prices
